Use this service to:
Apply for a larger grey bin or an additional grey bin for one of the following reasons:
- you produce non-recyclable, non-hazardous, or health care waste
- you have two children within your household that are in nappies
- you have five or more permanent residents living within your household
- you have four permanent residents living within your household
The form will only take a few minutes to complete.
If you are a household with four permanent residents, please read the information below fully before completing the form.
If you have four residents in a household
If you have only four permanent residents living within your household, before we make a decision about providing you with a larger grey bin, we will ask you to complete an editable PDF Waste Diary (opens in a new window).
We will ask you to fill out this PDF Waste Diary over a two-week period and when you have completed it, return it to email@example.com
Completing our waste diary allows us to assess how much waste is being produced from your household, and it helps us identify any additional requirements.
When we receive your completed waste diary we will contact you with the outcome of our assessment.
If you are unable to download the PDF Waste Diary please email firstname.lastname@example.org. You can also request a copy by calling our Customer Contact Centre on 01786 404040, Monday to Friday between 9am and 5pm.
Now you have downloaded or requested your waste diary, please complete the form by pressing START below.
If you experience any issues with this form, please let us know here
To find out more about your data protection rights, please see our Privacy Notice
More details on the collection of grey and blue bins can be found in our list of FAQs below.
At the moment, in a typical grey bin (general waste), 57% of items should actually be placed in recycling bins at your home. (Source: A national compositional analysis study Zero Waste Scotland conducted in 2014/15)
This includes: food waste (23%), plastics (16%), garden waste (2%), cardboard/paper (6%), and a mix of other items such as glass, cans, small electrical items aerosols, and textiles (10%).
We know change is always challenging and the Council will support you on this journey.
Please download this leaflet which was also posted to your home, for tips and advice on how to recycle more and save space in your bins.
If you need additional recycling capacity, you can apply for another recycling bin here.
There will also be additional capacity for large families.
We don’t provide larger bins or more frequent collections for pet waste.
Pet waste can be taken to one of our tips (HWRCs) and placed in a landfill container.
An assisted pull-out service is currently available to residents in need of this service.
Residents who are disabled, elderly or infirm, can request the service by contacting the Council’s Contact Centre on 01786 404040.
Household bins can be collected between 7am and 5.30pm on your bin collection day.
If your bin was not collected, then please wait until the following day to contact us.
Household bins are collected between 7am and 5.30pm on your bin collection day. If your bin was not out then please present your bin on your next bin collection day.
If you have recyclable or non-recyclable waste you are unable to store then please take it to one of our tips (HWRC).
Last updated: Friday, September 23, 2022 4:15 AM